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April 30 MMS 2008: Generation -Y and 'That Old Admin guy'...The keynote for the second day of MMS 2008 was presented by Brad Anderson, GM of the Management and Solutions division and focussed on the the challenges for IT for delivering service in the future. One of the key elements will be the next generation users who aren't afraid of computers; they grew up with it and experience 'mobility' as a part of their daily routine. Or as Brad put it: Now the Client is the User.... .
Their expectations of the service an IT organization should give are parrtially defined by the way they are used to use technology. They use their home pc, cellphone, laptop or office PC transparantly, which challenges the way the IT organization manages application deployment and data availability. Security, Centralization and Virtualization were again keywords where the solutions from the System Center family were used as examples how to get things done (Xen Desktop virtualization, SoftGrid App virtualization, Terminal Services, NAP, DCM) in a controlled environment (e.g. the Domain) with managed systems. If you are interested in a managed workspace solution that already has all these components integrated, please visit the Getronics FRW site.
I expect that this 'evolution' of the user will be becoming far more complicated than we are able to solve now. I am already involved in projects where organisations are being confronted with unmanaged clients and still need to deliver applications and services to what I call 'Alienated Environments'. In the next couple of weeks I will try to write some articles about the issues and possible scenario's, for example the challenges of "Bring your own hardware" environments.
For a full annotation of Brad's keynote see Joseph Hinkle's article
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